Guarantee: At Feen LLC, we’re confident that you’ll appreciate the quality and effectiveness of our products. That’s why we offer a money-back guarantee if you’re not fully satisfied.
Refund Policy Limitations: Please note, products in quantities of 1 oz or larger are final sale. This includes Delta-8, Delta-9, CBD, and HHC flower products in these sizes.
Requesting a Refund or Return: You have up to 30 days from the delivery date to request a return or refund. To initiate the process, please send us an email with your information and order number to support@goodfeen.com.
Processing Refunds: Refunds are issued to the original payment method used during purchase. After sending us an email, please allow 2-3 business days for the refund to appear on your account statement.
Exchanges and Incorrect Orders: We aim for perfection but acknowledge mistakes can happen. If you receive an incorrect item or wish to exchange a product, please contact us. We will promptly correct any errors in your order.
Missing Products: If your order arrives incomplete, please don’t worry. Contact us at support@goodfeen.com with your name, order number, and details of the missing items. We will expedite the shipping of any omitted products to ensure you receive your complete order swiftly.
Customer Support: Should you have any questions or need assistance with our refund process, our customer service team is here to help. You can reach out to us for guidance and support.